Item(s) 0 | Total: £0.00
View Basket | Checkout


Returns

RETURNS & EXCHANGES POLICY (INTERNET ONLY)


Under the United Kingdom distance selling regulations you have the right to cancel the contract for the purchase of any items within seven (7) days of delivery and receive a full refund.  You can cancel your order before it has been shipped by contacting Customer Services but if the goods have already been shipped to you, you will have to return the goods to us before any refund will be issued (see below for the return details).

If, for any reason, you decide you do not want your purchase(s) once received, then we will refund the value of the goods*.  This is subject to the goods being returned in their original condition**, complete with all manufacturers tags attached and not worn, washed, used or damagedd within seven (7) days of receipt.

* Please note that this does not include the original postage & packaging.

** Please, when trying on any items ensure you are not wearing any perfumes, makeup, fake tan or deodorants that leave a mark, stain, smell, odour or sce ent.  We will not be able to accept returns of any items that have any jof these when returned to us.

SORRY, BUT WE CANNOT REFUND YOUR COSTS OF RETURNING UNWANTED GOODS TO FUEL
 
RETURNS & EXCHANGES POLICY (INTERNET ONLY)


Under the United Kingdom distance selling regulations you have the right to cancel the contract for the purchase of any items within seven (7) days of delivery and receive a full refund.  You can cancel your order before it has been shipped by contacting Customer Services but if the goods have already been shipped to you, you will have to return the goods to us before any refund will be issued (see below for the return details).

If, for any reason, you decide you do not want your purchase(s) once received, then we will refund the value of the goods*.  This is subject to the goods being returned in their original condition**, complete with all manufacturers tags attached and not worn, washed, used or damaged within seven (7) days of receipt.

* Please note that this does not include the original postage & packaging.

** Please, when trying on any items ensure you are not wearing any perfumes, makeup, fake tan or deodorants that leave a mark, stain, smell, odour or scent.  We will not be able to accept returns of any items that have any of these when returned to us.

SORRY, BUT WE CANNOT REFUND YOUR COSTS OF RETURNING UNWANTED GOODS TO FUEL
 
 
RETURNS PROCEDURE
 
CLICK HERE TO DOWNLOAD OUR RETURNS FORM AND COMPLETE
 

Then please contact Customer Services with your details and state whether you want an exchange or a refund (please note for security purposes we can only refund to the original card used for payment).

Please note that any items that require exchange must be returned with our returns note and £3.99 to cover postage costs.

Please package goods securely and enclose our documentation (or a copy of it) with your reason for return written on it.

Please use a registered mail service for your protection as the goods are your responsibility until they have been received by Fuel.

Please return to the address below:

RETURN ADDRESS

FUEL
11 REINDEER COURT
WORCESTER
WR1 2DS
 
This does not affect your statutory rights.